JKM Solutions Ltd offers cost effective, fully managed IT support & outsourcing solutions for small businesses and Education in Kent and East Sussex. Our contract support packages are bespoke to each of our customers, so as to provide a level of service that suits the needs and budgets of your business. All our IT Support contracts provide guaranteed response times, at a fixed monthly fee and include unlimited remote support for the term of the contract.
To make further enquiries please complete our Customer Enquiry form or
Tel: 0344 8000 905.
All customers who have taken out a support contracts with JKM Solutions Ltd automatically get priority over non-contract customers when a site visit is required, Critical/server issues will be dealt with in 4 hours of being logged. However “Block Booking” engineer hours can provide Non Contract Clients with a guaranteed on-site response time. This means you can receive Priority call-out guarantees. We will have one of our technicians working to rectifying server/critical issues within a pre agreed time frame.